Frequently asked questions
 

Everything you need to know about our service
 

Do you use depots or warehouses?
No. DayCourier is a depot-free service — no warehouses, hubs or sorting centres.

Do you store parcels?
No. Every job is collected and delivered directly.

Do you combine multiple customers’ deliveries?
No. Each order is handled separately and never mixed with others.

Is your service point-to-point?
Yes. Every delivery goes directly from pickup to drop-off — no intermediate stops.

Do you offer Click & Collect deliveries?
Yes. We can collect from a store or retailer and deliver it to you the same day.

Where can you collect from?
Homes, offices, shops, trade counters, suppliers and warehouses.

Do you offer multi-drop deliveries?
Yes, within a single booking and for one customer only.

How fast is the service?
On-demand. Collection starts as soon as a courier accepts the job.

Who carries out the deliveries?
Independent, self-employed professional couriers using their own insured vehicles.

What vehicles are used?
Motorbikes, cars and vans depending on item size and urgency.

Is my shipment insured?
Couriers operate with Goods in Transit and Public Liability insurance, subject to policy terms and item eligibility.

Is this a same-day service?
Yes. DayCourier is designed for same-day, time-sensitive deliveries.

 

Insurance cover is provided by independent courier partners and is subject to their individual policy terms, limits and exclusions.

© 2026 DayCourier · Surrey, UK

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