Collect & Deliver
Same-day on-demand delivery
Our same-day courier service in Woking and across Surrey is designed for fast, direct deliveries with no depots.
On-demand pickup. Direct delivery. No depots.
We collect your parcel and assign a dedicated courier who travels directly to the destination — same day.
Who is this service for?
Our Collect & Deliver service is designed for both individuals and businesses — available on demand.
You choose where we collect from and where we deliver to — we handle the rest, same day.
👤 Individuals
Send or collect items the same day — on demand.
From homes, shops or offices, delivered directly with no delays.
🏠 Home
🛍️ Shopping & Click & Collect
📦 Personal parcels
🏢 Businesses
Fast, reliable same-day delivery for businesses — on demand.
Direct from pickup to drop-off, with no delays.
🏬 Retail stores
🏢 Offices & companies
🏗️ Warehouses
🧰 Tools & trade deliveries
What we collect & deliver
Same-day service
Preparing your item
No special packaging required.
Items should be safely protected for transport (bag, box or suitable covering).
Everyday items, collected and delivered the same day — direct from point A to point B.
Items must be safely prepared for transport. Non-food items only. Prohibited items are not accepted.
📄 Documents & Small Items
✉️ Letters & envelopes
📑 Business & legal documents
🖊️ Contracts & paperwork
🔒 Confidential items
Handled directly. No depots or consolidation.
📦 Small & Medium Parcels
📦 Boxes & sealed packages
🛒 Click & Collect orders
🛠️ Tools, parts & equipment
📱 Electronics & small devices
Collected directly. Delivered the same day — on demand.
📦 Large Parcels
📦 Large boxes & bulky items
🪑 Flat-pack furniture & equipment
🧰 Trade supplies & bulky Click & Collect orders
📱 Electronics & larger devices
Bulky items within safe rider capacity — same-day, direct delivery.
Safe, Secure & Transparent Delivery
We focus on simple, secure and transparent delivery.
Items must be properly prepared for transport.
Declared value up to £100 applies.
Clear rules help ensure a smooth and reliable delivery experience.
📦 Secure Packaging
Proper Packaging
Items must be securely packed for transport.
Fragile items must be protected and cushioned.
Unpacked or poorly packed items may not be covered.
Customers are responsible for adequate packaging.
💷 Declared Value Limit
Declared Value
Items are accepted up to a maximum declared value of £100 per delivery.
Compensation, if applicable, is limited to the declared value and subject to terms.
⚖️ Delivery Responsibility
DayCourier provides transport services only.
DayCourier works with independent couriers who have their own insurance (e.g. Goods in Transit).
Coverage depends on the courier’s individual policy.
DayCourier provides transport services only.
- Customers are responsible for:
declaring accurate item value - ensuring proper packaging
If an issue occurs during delivery due to our or the courier’s fault, the case will be reviewed. Compensation, if applicable, is limited to the declared value and subject to our terms.
Where can we collect & deliver?
We can collect on your behalf if you can’t be present.
You choose the collection and delivery locations — we handle everything in between.
No need to be present. We can collect and deliver on your behalf.
Collect from
🏬 Supermarkets (non-food items only)
🛍️ Retail stores
🏠 Homes
🏢 Offices
🏭 Warehouses
🧱 Builders’ merchants
🔧 Trade suppliers
Deliver to
🏠 Homes
🏢 Offices
👤 Customer addresses
🏬 Business premises
🏗️ Work sites
Delivery Roles
Who is placing the delivery order?
In a DayCourier Collect & Deliver order, the person booking can be:
the Sender, the Receiver, or a Third-Party Organiser.
📦 Sender
Located at the pickup address
The Sender gives the parcel to the courier at the pickup location.
Typical situations:
- Sending documents to another office
- Sending a parcel to a customer
- Returning goods to a supplier
📍 Receiver
Located at the drop-off address
The Receiver accepts the delivery.
Typical situations:
- Receiving documents or contracts
- Receiving items from a shop
- Receiving urgent parcels
🧭 Third-Party Organiser
Not located at pickup or drop-off
The Third-Party Organiser coordinates the delivery between the sender and the receiver.
Typical situations:
- Business dispatcher organising deliveries between locations
- Office assistant arranging collections
- Shop manager coordinating deliveries
Delivery scenarios
Typical same-day delivery scenarios for individuals and businesses — always direct, with no storage.
👤➡️👤 Individual → Individual
Personal items between private addresses
Examples:
📄 Documents & envelopes
📦 Parcels and boxes (sealed)
👕 Clothing, shoes, accessories
📱 Small electronics (phones, tablets, accessories)
🎁 Personal belongings (non-fragile, non-valuable)
Typical use cases: Sending items to family or friends, moving personal belongings locally.
👤➡️🏢 Individual → Business
From individuals to shops & offices
Examples:
📄 Documents, contracts, paperwork
📦 Returns to retailers or service centres
📱 Electronics sent for repair
🛠️ Tools or equipment returned to workshops
🧾 Forms and business paperwork
Typical use cases: Returns, repairs, document drop-offs.
🏢➡️👤 Business → Individual
From businesses to private addresses
Examples:
🛒 Retail orders (non-food items)
📦 Click & Collect items
📱 Electronics & devices
👕 Clothing, accessories, home goods
📄 Documents delivered to home addresses
Typical use cases: Local retail deliveries, same-day customer orders.
🏢➡️🏢 Business → Business
Professional trade and inter-company deliveries
Examples:
📄 Business documents & contracts
📦 Stock items and parcels
🔩 Spare parts & components
🧰 Tools and trade equipment
🏢 Office supplies
🏗️ Builders’ merchant & trade supplier items (within size/weight limits)
Typical use cases: Offices, warehouses, trade suppliers, urgent same-day jobs.
Why businesses choose DayCourier
Businesses need fast, reliable transport between locations. DayCourier makes it simple — direct, on-demand deliveries without depots, warehouses or delays.
🚚 Direct pickup and delivery
Every job goes directly from pickup to destination.
No consolidation. No sorting centres.
⚡ Same-day when it matters
Urgent documents, spare parts, equipment and retail items can be delivered the same day.
🧭 Flexible delivery coordination
Deliveries can be organised by a Third-Party Organiser such as an office manager, dispatcher or logistics coordinator.
📍 Local service in Surrey
Local coverage allows fast response times and predictable delivery windows across Surrey.
What we deliver — and what we don’t
For safety and insurance reasons, some items cannot be transported through our service.
What we deliver
For individuals and businesses — everyday items and business shipments delivered directly the same day.
📦 Boxes and sealed packages
🛠️ Tools and equipment
🔩 Spare parts and components
📱 Electronics and devices
🧰 Construction & trade materials (Click & Collect)
🛒 Retail goods (clothing, accessories, home items)
💊 Pharmacy items (OTC & prescription, via licensed pharmacies)🏢 Business shipments (offices & warehouses)
📦 Online orders (non-perishable items)
What we don’t deliver
For safety and compliance, the following items are not accepted:
❌ Food, groceries and hot meals
❌ Alcohol, tobacco and age-restricted items
❌ Controlled medicines
❌ Live animals or plants
❌ Hazardous, flammable or explosive materials
❌ Illegal or prohibited items
❌ Items not properly packaged or sealed
🚀 Expanding Soon
Food delivery, alcohol, and pharmacy items will be introduced in future phases as we grow and meet all legal and operational requirements.
We are expanding our services step by step — with safety, reliability and full compliance in mind.
New delivery categories will be introduced as we grow.
✅ Live
Parcel Delivery
- Same-day delivery
- Insured up to £100
- Documents, parcels & everyday items
Fast, direct delivery with no storage or consolidation.
⏳ Coming soon
Grocery & Food Delivery
- Sealed food & shopping items
- Delivered as collected
- No open drinks
Designed for everyday essentials and local shopping.
🔒 Controlled rollout
18+ Delivery
- Alcohol & age-restricted items
- ID verification required
- Strict compliance rules
Delivered under strict legal and safety requirements.
Delivery timeline
What happens after you book a delivery
DayCourier is designed for fast, direct and transparent deliveries.
From booking to delivery, every step is simple and predictable.
📦 Booking
Select pickup and delivery locations and place your order online.
🚚 Courier assigned
The nearest available courier is assigned and confirms the job.
📍 Collection
The courier collects the parcel directly from the pickup location.
No depot. No sorting centre.
✅ Delivery
The parcel goes directly to the destination and is delivered to the receiver.
Why DayCourier?
On-demand, same-day delivery built for speed and simplicity. No depots. No storage. No delays.
🚫🏢 No depots. No storage.
Every delivery goes directly from pickup to drop-off. No sorting. No delays.
📍One job. One route.
Your delivery is never mixed with others. No consolidation. No detours.
⚡ Same-day by default.
Built for fast, on-demand delivery — not next-day logistics.
Safety & Fraud Prevention
We use simple checks to help protect customers, couriers and deliveries.
✔️ Verified information
We may check key booking details to ensure accuracy and prevent misuse.
📸 Proof of delivery
Collection and delivery can be confirmed when required.
⚠️ Order review & protection
Orders that appear unsafe, misleading or incomplete may be reviewed before processing.